At WaveShowcase, we take utmost care to ensure that your order reaches you safely and on time. We ship both within India and internationally through our trusted courier partners. Please review the following delivery information:

1. 📍 Shipping Coverage & Partners

* Domestic (India): All orders are shipped via BlueDart.
* International (Overseas): We use FedEx to deliver orders worldwide.
* Coverage Restrictions: Shipping is subject to availability of courier services in your location. If courier service is not available, we will promptly contact you and arrange for a full refund.
2. ⏱ Order Processing Time

* All orders are processed and packaged within 3–7 business days.
* For customized or special edition items, processing may take slightly longer.
* Customers will be updated about the progress of their order through email/WhatsApp.

3. 📦 Delivery Timeline

* Domestic (India): Estimated delivery within 3–6 business days after dispatch.
* International (Overseas): On average, our shipments reach customers within 3–4 business days after dispatch (subject to customs clearance in your country).
⚠️ Delays may occur due to customs inspection, courier disruptions, extreme weather, or special product testing. We will keep you updated in case of any delay.

4. 💰 Shipping Costs

* Domestic (India): Free shipping across India.
* International (Overseas): Shipping costs are calculated at checkout based on your delivery country.
* Invoices will clearly show a breakdown of product cost and shipping charges before payment.
* Occasionally, we may run promotions or offer discounted/free shipping during special occasions.
*
5. 🏛 Customs Duties & Taxes
* For international orders, all customs duties, VAT, or import taxes applicable in the buyer’s country must be paid by the customer directly.
* WaveShowcase only charges for product value and shipping cost.
*
6. 📬 Tracking Orders

* Once your order is dispatched, we will send you the tracking ID via email and WhatsApp.
* You can track the status of your shipment directly on the courier partner’s website (FedEx for international, BlueDart for domestic).
*
7. 📦 Packaging & Safety
* We use strong, secure, and protective packaging materials to ensure your décor piece reaches you intact.
* Each package is tested and sealed before dispatch to prevent leakage, breakage, or reaction issues.

8. ❌ Failed Deliveries / Return to Origin (RTO)
* Customers must provide a complete and correct address along with an active phone number/email.
* If the delivery fails due to incorrect address, unreachable phone/email, or customer not available to accept the package, WaveShowcase will not be responsible.
* In such cases:
* Domestic: The customer must pay reshipping charges.
* International: Due to high reshipping costs, the customer must bear full reshipment charges before we resend.
*
9. ⚡ Delivery Delays
While we strive to deliver orders promptly, delays may occasionally occur due to:
* Customs clearance at the destination country.
* Bad weather or natural calamities.
* Manufacturing testing or product inspection.
* Courier operational delays.

We will proactively update you via email/WhatsApp if such a delay occurs.

10. 🤝 Our Commitment
Your trust is our priority. We promise to keep you updated at every stage — from dispatch until safe delivery at your doorstep.