Delivery
- Countries and scope: We ship to India (domestic) and select international destinations.
- Domestic shipping: Free shipping via Blue Dart on eligible orders.
- International shipping: Shipping charges may apply at checkout via FedEx.
- Promotions: Free shipping or special rates may apply during promotions; see checkout for exact details.
- Dispatch time: We ship orders within 5–7 business days of purchase.
- Delivery window after shipment: 2–5 business days (exact date shown at checkout).
- Tracking: All orders include a tracking number.
- Handling notes: Tracking and delivery estimates are provided at checkout.
Returns & Exchanges
- Cancellation: Orders can be canceled before shipping.
- Returns and exchanges: Accepted for eligible items (exchanges available).
- Proof of purchase: Required.
- Return shipping: Customer pays return shipping.
- Restocking fee: No restocking fees.
- Processing time: Returns/exchanges are processed within 5–7 business days after receipt of the item.
- Refunds: Issued to the original payment method or as store credit (at our discretion) after processing.
- Warranty: 1-year replacement warranty on eligible items.
Help & Support
- Email: waveshowcase.com@gmail.com
- Phone: +91 8618093541
- Live chat: Available
- Response time: 24–48 hours
- Hours: IST business hours (specific hours can be added if you’d like)
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